Navigating Conflict - Virtual Workshop

Conflict can feel uncomfortable—but avoiding it often means little chance of resolution. This dynamic workshop helps participants approach difficult conversations with courage, empathy, and skill.

Participants will explore the core principles of effective conflict resolution and develop strategies for approaching challenging situations at work.

We cover a range of tools and techniques including individual conflict styles, positions vs needs, and assertive modes of conversation. There will be opportunity to explore case studies and work on real-world scenarios.

The session is facilitated by Sarah Naidoo-Banks, a Business Psychologist, Coach and Workplace Mediator.